How ReviewShield Works
A calm, compliant process for identifying and disputing reviews that violate platform policies.
You request a free audit
Submit your business information and review profile link. No payment is required at this stage.
We do not ask for account access or login credentials.
We manually audit your reviews
Our team reviews each review individually to identify content that may violate platform policies, including spam, conflicts of interest, off-topic content, or policy breaches.
Every review is evaluated by a person — not automated software.
You receive a detailed report
We send you a breakdown of which reviews may qualify for dispute, why they qualify, and what the next steps would be.
You decide whether to proceed. There's no obligation.
We file disputes on your behalf
If you approve, we prepare and submit disputes using platform-specific procedures and supporting documentation.
We focus on accuracy and compliance — not volume.
The platform reviews the dispute
The review platform evaluates the dispute based on their own policies and guidelines. Response times vary by platform.
Most decisions occur within 5–10 business days.
You only pay for successful removals
If a review is removed as a result of our work, you pay a per-review fee. If it isn't removed, you don't pay for that review.
What we look for during an audit
We evaluate reviews against official platform policies to identify content that may qualify for dispute.
Spam and fake reviews
Reviews that appear to be automated, duplicated, or submitted by accounts with suspicious activity patterns.
Conflicts of interest
Reviews submitted by competitors, former employees, or individuals with undisclosed relationships to the business.
Off-topic content
Reviews that don't describe a genuine customer experience or contain irrelevant commentary.
Policy violations
Content that includes harassment, profanity, personal information, or other violations of platform guidelines.
Misleading information
Reviews that contain factually incorrect claims or misrepresent the business or service.
Outdated reviews
Reviews that reference services, locations, or business conditions that no longer exist.
Not every negative review qualifies for removal. We focus on reviews that clearly violate platform policies.
Common Questions
Most audits are completed within 24–48 hours. You'll receive a detailed report outlining which reviews may qualify for dispute.
No. We identify reviews that may violate platform policies and submit precise disputes. Final decisions are made by the platforms themselves.
If no reviews qualify, we'll tell you upfront. You won't be charged for disputes that can't be made in good faith.
No. We do not require login access to your Google Business Profile or any review platform accounts.
Pricing is customized based on the number of reviews that qualify for dispute. You only pay for reviews that are successfully removed. There are no upfront fees, contracts, or retainers.
Yes. Our process is based on publicly available platform guidelines and compliant dispute procedures. We do not use gray-area tactics or mass flagging.
Ready to review your reputation — the compliant way?
Start with a free audit to identify which reviews may violate Google's policies before any disputes are submitted.
Get Free AuditNo payment required. No account access needed. Review removal is not guaranteed.